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Announcement Letter from Shenzhen UTEPO Technologies Co., Ltd.

Date:2025-07-17  Views:

Shenzhen UTEPO Technologies Co., Ltd.
Announcement Letter

To Our Esteemed Clients,

We sincerely appreciate your long-term support and trust in Shenzhen UTEPO Technologies Co., Ltd. (hereinafter referred to as "UTEPO"). Due to recent financial liquidity challenges, we are temporarily unable to maintain normal production and order fulfillment operations in the short term. To safeguard your interests and ensure business continuity, after careful deliberation, we have decided to entrust all existing customer services, order fulfillment, and after-sales maintenance operations to our core strategic partner, Shenzhen EP Smart Link Technologies Co., Ltd. (hereinafter referred to as "EP Smart Link"), effective immediately. We will make every effort to resume normal operations as soon as possible. The specific arrangements are as follows:

  1. Scope of Entrusted Business:      Includes all business processes such as customer relationship management,      order production and delivery, and after-sales service coordination.
  2. Transition Period Assurance: EP      Smart Link will strictly adhere to the terms of existing orders and      service standards to ensure product quality, delivery timelines, and      after-sales responsiveness remain unaffected.
  3. Communication Channels: Your      dedicated service team and contact details will remain unchanged. EP Smart      Link will also establish a dedicated service hotline to ensure seamless      communication.

About EP Smart Link:
As our strategic partner, EP Smart Link has extensive industry experience, robust technical capabilities, and a well-established supply chain. The company has maintained a deep collaborative relationship with UTEPO. To protect your interests, a formal authorization agreement has been signed, and technical support has been arranged to ensure a smooth transition.

For any inquiries, please contact:

  • UTEPO Transition Hotline: 13530175980 (Nie Huaichun)
  • EP Smart Link Service Hotlines: 18207679193      (Lychee Kuang), 13714543353 (Jimmy Fan)
  • Email: info@utepo.net

Once again, thank you for your understanding and support! UTEPO and EP Smart Link will work closely together to safeguard your interests. We look forward to continuing our partnership in the future.

Sincerely,

Shenzhen UTEPO Technologies Co., Ltd.
Date: April 21, 2025

 

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